I took a couple of pairs of shoes to the local cobbler this week. I'm a big fan of owning a good shoe, and having it repaired as appropriate.
I was very pleasantly surprised by both the level of workmanship, and the price. I asked for a small rip to be repaired, and they not only fixed that hole, but relined and strengthened all three other sides of the pair of shoes at the same time. And they were shined to within an inch of their lives, too.
When I went to collect my shoes I had to wait a good ten minutes as the little man hunted through his collection of finished work. Each bag of shoes had a numbered ticket attached, but for some reason they were not sorted in any logical order. He inspected the ticket on each bag until he found the right one.
An interesting approach, but room for some improvement.
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